Category Archives: All Categories

Email delivery delays on Monday Oct. 3, 2016

On Monday, Oct. 3, 2016, CCS noticed that emails were delayed for up to 25 minutes since about 7:00 am.  Mitigation steps were taken at 11:04 am and the service has returned to normal. CCS is investigating the issue. Update: … Continue reading

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Email delivery delays on Friday Sep. 30, 2016

Due to a very high volume of mail there were significant delays in delivering mail with reports of email taking two hours to be delivered. We expect the backlog to clear this evening and apologize for the problems these delays … Continue reading

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Slow Internet access on Wednesday September 28, 2016 at 3:25 PM

On Wednesday, September 28, 2016 at 3:25 PM CCS received reports about slow or intermittent internet access.  Network services team is investigating the issue. Update: The network services team tuned some traffic threshold parameters and services resumed at 4:00 PM … Continue reading

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blog.ryerson.ca outage: Tuesday, September 2016

This morning, Tuesday, September 2016, we received reports that due to an unusually high load the Ryerson’s blog system (blog.ryerson.ca) was down. Computing and Communications Services implemented a fix and the blog was back up at 11:07 AM. Please accept … Continue reading

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Unable to comment on blog.ryerson.ca from off campus locations.

On Friday, September 23, 2016, we  received reports that users are unable to make any comments on the blog.ryerson.ca system from off campus locations. As of noon on Monday, September 26, 2016, the issue had been resolved. Computing and Communications … Continue reading

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Phones outage at 415 Yonge St.: Monday, September 26, 2016

On Monday, September 26, 2016, CCS noticed that the phones at 415 Yonge St. building failed to come up after a building power loss. The support vendor has been contacted. Update: Power surge caused phone system damage. Equipment were replaced and services resumed at 3:30 … Continue reading

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Network outage at 1 Dundas Street (YDI building): Monday, September 26, 2016

On Monday, September 26, 2016, CCS noticed that some network switches in 1 Dundas Street (YDI building) failed to come up after a building power loss. This caused a network outage for the HR department.  Network services team is investigating the … Continue reading

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Network outage at SLC building on Wednesday September 21, 2016 at 6:06 AM

On Wednesday September 21, 2016, at 6:06 AM electric power was lost in the SLC  telecommunication closet. This caused a complete outage of both wired and wireless network access.   Campus facilities are investigating the issue. Update: Power restored to the telecom … Continue reading

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Google’s “Important changes to your account” notice

Google has started displaying a one-time notice that your Ryerson account now “works more like a full Google account.” Google is displaying this notice now because of a change in how the Google Play store has been configured by Google. … Continue reading

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Network outage on Sunday 11, 2016 from 8:00 to 9:00 AM

On Sunday September 11, 2016, at 8:00 AM an emergency network maintenance took place. This caused access interruption to and from the Internet.   The maintenance work was completed and services resumed at 9:00 AM. We apologize for any inconvenience. -Computing and … Continue reading

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