Category Archives: All Categories

Student printing problem: Friday, Oct. 28, 2016 9:40 AM

Posted on October 28, 2016 by Casey Carvalho

Printing to CCS managed lab printers, including those in the Library Commons (LIB272), TRS and KHW71 is currently not working. The problem was reported around 9:40 AM and it is being actively investigated. We will provide an update shortly. UPDATE: The … Continue reading →

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XMedius Fax outage – inbound faxes: Thursday, October 27, 2016

Posted on October 28, 2016 by Jim Buchanan

Ryerson’s Fax service, XMedius Fax experienced an outage for inbound faxes only on Thursday, October 27, 2016. The issue started at approximately 11:15 AM on Thursday. CCS continues to investigate the cause and will provide updates as they are available. … Continue reading →

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blog.ryerson.ca outage: Monday, October 17, 2016

Posted on October 17, 2016 by Jim Buchanan

Ryerson’s Blog system, blog.ryerson.ca experienced a system outage today, Monday October 17, 2016 The issue started about 11:45 AM with intermittent errors and was fixed at about 1:55 PM. We are continuing to investigate the problem. Please accept our apologies … Continue reading →

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Network outage on Friday, October 14, 2016 at 12:20 PM

Posted on October 14, 2016 by michael

On Friday, October 14, 2016, at 12:20 PM, CCS received alerts that portions of the wired and wireless networks at the west side of the campus are not functioning. Network Services team is investigating the issue. Update: The issue was traced … Continue reading →

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Multiple services disruption due to server crash: Tuesday, Oct. 4, 2016 9:42 AM – 9:55 AM

Posted on October 4, 2016 by Casey Carvalho

One of the physical servers that hosts various virtual machines (VMs) crashed on Tuesday, Oct. 4 at approximately 9:42 AM. The server crash resulted in a number of service outages, including admin print services applications. All services were restored around 9:55 AM. … Continue reading →

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Email delivery delays on Monday Oct. 3, 2016

Posted on October 3, 2016 by Hongbo HE

On Monday, Oct. 3, 2016, CCS noticed that emails were delayed for up to 25 minutes since about 7:00 am. Mitigation steps were taken at 11:04 am and the service has returned to normal. CCS is investigating the issue. Update: … Continue reading →

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Email delivery delays on Friday Sep. 30, 2016

Posted on October 1, 2016 by Brian Lesser

Due to a very high volume of mail there were significant delays in delivering mail with reports of email taking two hours to be delivered. We expect the backlog to clear this evening and apologize for the problems these delays … Continue reading →

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Slow Internet access on Wednesday September 28, 2016 at 3:25 PM

Posted on September 28, 2016 by michael

On Wednesday, September 28, 2016 at 3:25 PM CCS received reports about slow or intermittent internet access. Network services team is investigating the issue. Update: The network services team tuned some traffic threshold parameters and services resumed at 4:00 PM … Continue reading →

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blog.ryerson.ca outage: Tuesday, September 2016

Posted on September 27, 2016 by

This morning, Tuesday, September 2016, we received reports that due to an unusually high load the Ryerson’s blog system (blog.ryerson.ca) was down. Computing and Communications Services implemented a fix and the blog was back up at 11:07 AM. Please accept … Continue reading →