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Recent Alerts
- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
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Members of newly created Google Groups have delayed to be visible on Google since Jan. 15, 2020, 9:34 PM
Starting January 15, 2020 9:34 PM, the members of any newly created Google Group are not visible on Google. To anyone with manager’s access to the Group, it appears that the membership has not been loaded, when in fact, it has, … Continue reading
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Delay for Google calendar update with course schedule
Due to a delay in setting up holiday schedule for Winter 2020, all course schedules for W2020 have not been fully pushed to Google calendar yet. The full push is estimated to be completed by Jan 10, 2020. We apologize … Continue reading
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Network outage at SMH building on Monday January 6, 2020
On Monday January 6, 2020 CCS received reports about a few phones not working at SMH. By Tuesday, more devices were unable to connect to the network. Network Services team had to reboot the network switch in that building. Services … Continue reading
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Issues logging in to RAMSS – Monday January 6, 2020
Due to an issue with our authentication system (CAS) some students were unable to log on to RAMSS. This issue started on the evening of Decemeber 19. The service was returned to normal at approximately 11:45 AM today (January 6, … Continue reading
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Network outage on Thursday December 19, 2019 10:00 PM
One of the network switches in the data centre experienced a more than usual amount of traffic and caused a network firewall to drop some packets, starting around 10 PM on Thursday, Dec. 19. This caused an outage to Ryerson’s … Continue reading
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CAS service interruption: from 9:49 pm, Dec. 19 to 8:45 am, Dec. 20
The Central Authentication Service (CAS) application servers had a connection issue to its back-end database server starting around 9:49 pm on Dec. 10. This prevented some users from logging in. The servers have been restarted and CAS service has returned … Continue reading
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Email delivery issues – Wednesday December 18, 2019
We are experiencing issues with the delivery of email. CCS is investigating and will provide an update when we have more information. Update – 2:50 pm – The issue has been fixed. Email service has returned to normal. Emails from … Continue reading
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ColdFusion applications service outage on December 4, 2019
On December 4, starting around 10 AM, several applications relying on CFcentral became nonoperational following a ColdFusion upgrade to the ColdFusion 2018 version. Technicians are investigating the problem. Update: Most applications are now operational. Technicians are resolving issues with ORS/RIS … Continue reading
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Phones outage in ENG building on Monday, November 18, 2019
On Monday, November 18, 2019 at 9:00 a.m., CCS received an alert about old 4-digits extension phone outage in ENG building. Problem traced to overheating in the telecom room housing the phone system in that building. CCS is working with … Continue reading
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Power issue caused some virtual servers to reboot on Wednesday, Nov. 13, 2019 12:20 PM
While carrying out scheduled maintenance on UPS systems in the data centre, out of phase voltage was experienced, triggering a power failure of some physical server infrastructure which could have impacted some virtual servers. The failure seems to have been … Continue reading
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