A failure with one of the UPS (Uninterrruptible Power Supply) systems in the data center caused a number of servers to loose power, due to lack of power source redundancy. The incident happened around 6:00 PM. Technical staff are restoring services as quickly as possible.
Affected services included RAMSS and the Finance system, as well as a few other services (e-mail scan servers, some web services). Some of the e-scan services were not affected due to redundancy of servers in other data center locations. Most other services have been restored. We’re still working on RAMSS and the Finance system.
Update: RAMSS service was restored as of 9:20 p.m.
Update: OGF and Markview services were restored around 10:15 p.m.
We apologize for the service disruption.
-Computing and Communications Services