Wireless interruption on Wednesday, Sept 27, 2017 at 10:40 AM

Posted on September 27, 2017 by Brian Lesser

At 10:40 AM a Wireless Distribution Switch (WDS) stopped forwarding Wireless Access Points (WAPs) keep-alive heartbeats to their home wireless controllers. As a result all affected WAPs failed over to their backup wireless controllers to re-establish connectivity. WDS returned to service at 10:48 at which time the affected wireless access points started the process of migrating back to their home controllers. The resultant re-convergence of the wireless access points resulted in intermittent wireless service as network connectivity was re-established. Full service returned as of 11:10 AM. Network Engineering will be conducting a further investigation into this network switch issue.

Please accept our apologies for the problems this morning’s service interruption caused.

-Computing and Communications Services

This entry was posted in wireless. Bookmark the permalink.

2 Responses to Wireless interruption on Wednesday, Sept 27, 2017 at 10:40 AM

  1. Zhiln YUan says:
    September 27, 2017 at 6:21 pm

    I can’t open this website to submit documentary that I need to print. is there any problem with the website? What should I do for printing pages? Thank you very much : )

    • Jagmohan Bhathal says:
      September 28, 2017 at 9:28 am

      Hi Zhiln,

      The access to the website could be affected if you were using a wireless connection between the time of 10:40 AM to 11:10 AM as reported by this alert of Wireless interruption.
      Please try again as the website print.ryerson.ca is up and running.

      Thanks,
      Jagmohan

Comments are closed.