CCS has received reports from users that email sent from Brightspace by D2L were delayed. Our own test has shown that emails are delayed for one hour within Brighspace, when using the built-in email tool through Classlist. This issue has been escalated to D2L and they are currently working on it. We will provide an update when we have more information.
We apologize for any inconvenience this have caused.
Update – September 22, 2015 – D2L has reported that the issue has been fixed. Our own tests this morning indicate that emails are delivered promptly.
Update – Septenber 25, 2015 – We received additional complaints of delays of up to 3 hours on September 24. We raised the issue with D2L who reported fixing it again. We have since escalated the issue to D2L again to ensure the fix is permanent.
– Computing and Communications Services
