Service Interruption Due to Data Centre Firewall Problem – 7:15 am,Tuesday, March 13, 2012 – UPDATE

UPDATE: 10:20 am, Tuesday, March 13, 2012

The problem has been isolated to a departmental server.  The server was sending large amounts of data, causing the firewall to go to high levels of utilization.   The server has since been taken off-line.  Utilization on the firewall has returned to normal.  All servers are back on-line.  Technical Support will be restarting services on the core servers to restore services.

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Access to Core applications have been interrupted due to a problem with a firewall.  The following services have been affected; RAMSS, OGF Financials, Ryerson web CMS, CQ, Jira, some Coldfusion web services for CE, TPHI and Spark IM.

IT Security is currently trouble-shooting the problem.

We apologize for the service interruption.

Computing and Communications Services.

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