On Wednesday October 15, 2025 at 8:00 AM, CCS received alerts that the telecom switchboard application is down. This prevented the callers to the call centre/switchboard from reaching any of the live agents. The telecom team and the vendor are working to resolve the issue.

Update at 11:15 AM

The issue has been resolved and the switchboard service resumed

Please accept our apologies for the problems this outage has caused.

-Computing & Communication Services