On Monday July 14, 2025 at 9:10 PM, CCS received alerts that access to MyServiceHub and eHR is only working through TMU VPN. Since not all students have access to TMU VPN, MyServiceHub is currently off line. eHR is available through TMU VPN. CCS is working to resolve the issue ASAP.
Update at July 15, 8:00 AM
The issue is narrowed down to an IT security device that needs further investigation by the CCS IT security team
Update at July 15, 9:53 AM
The issue has been resolved and access to MyServiceHub and eHR have been restored. CCS team has reported the issue to the vendor to identify the root cause.
Please accept our apologies for the problems this outage has caused.
-Computing & Communication Services