Some of Ryerson’s Central Authentication Service (CAS) application servers were not started properly during a scheduled maintenance operation at 6:15 am today. This prevented some users who connected to these servers from logging in to applications that use the SAML2 protocol. Systems that were unavailable including G Suite, RU-VPN2 and CISCO Jabber. The my.ryerson.ca portal and D2L Brightspace were not affected. The servers were restarted at 8:47 am today and CAS service has returned to normal.
We apologize for the inconvenience this problem has caused.
-Computing and Communications Services
