Since around 8 AM, Friday, April 28, 2017, the VoIP (Voice over Internet Protocol) phones at 415 Yonge St. are unreachable from outside Ryerson University. Local staff are able to call other extensions within 415 Yonge St. Calls from 415 Yonge St. to other extensions at Ryerson University and vice-versa are not working. A work around is to dial out first (e.g.: dial 9 followed by 416-979-5000). Outgoing telemarketing operations are not affected. The vendor has been engaged and the Telecom and Network Engineering groups are continuing their efforts to resolve the issue. Updates will be provided when available.
Update: Full services restored around 4:30PM.
We apologize for any inconvenience.
-Computing and Communications Services
