CCS received reports of some users not being able to access RAMSS this morning around 8 AM. Upon investigation, it was identified that one of the application servers was not responding properly. This started at approximately 7:30 pm on Wednesday evening. The server had been down for scheduled maintenance but a process on the server was not working properly after it was brought back up. This server has been shut down for investigation. Access to RAMSS for the impacted users was restored at approximately 9:00 am this morning. We are continuing to investigate.
Update 10:37 AM: The application server has be rebooted and is back to service as of 9:54 AM.
We apologize for any inconvenience this may have caused.
-Computing and Communications Services