At approximately 7:40 AM, Tuesday June 12, the CS/RAMSS system started experiencing problems due to a hardware failure. The failure is likely related to the OGF (Finance system problem), as both use the same SAN (Storage Area Network) for storage. Tech Support is currently investigating the problem. An update will be provided shortly.
UPDATE: The root cause of the problem seems to be a failed power supply on an IBM SAN switch (no redundancy supported). IBM Support has been contacted, but the system will likely be unavailable for ~3 hours. In the interim, technical support will investigate the possibility to move affected systems to another switch and recover systems before the failed switch is fixed.
UPDATE 2: CS/RAMSS will be unavailable all morning.
UPDATE 3: The vendor shipped the wrong part and the correct part is being shipped. We now expect to recover the system by mid-afternoon.
UPDATE: CS/RAMSS is available, as of approximately 2:50 PM.
-Computing and Communications Services