Author Archives: Casey Carvalho

Domain Name Services intermittent resolution problem

We are currently experiencing intermittent issue with DNS (Domain Name Services) resolution of outside domains. The issue is being investigated and we will provide an update shortly.

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eHR Service Outage: July 13 01:37 AM – 07:00 AM

At roughly 1:37 AM this morning the eHR database crashed and the eHR system became unavailable until 7 AM when it was restarted. Continue reading

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Access to Major Systems Restored – July 3, 2011 – 5:30 pm

At 3:45 pm, July 3, 2011, access to major systems including R-Mail and my.ryerson.ca was interrupted again due to a problem with a redundant link on the firewall cluster that protects those systems. Continue reading

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RU-VPN service outage, June 29 2011 16:10 PM – June 30 2011 09:00 AM

RU-VPN service was unavailable from Wednesday, June 29 2011 16:10 PM to Thursday, June 30 2011 9:00 AM due to an application failure. Continue reading

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Temporary power interruption scheduled for the POD building – June 4, 2011 2:30 pm – 4:30 pm

A short power interruption will occur in the Podium (POD) building on Saturday, June 4, 2011, sometime between the 2:30 pm – 4:30 pm period. Continue reading

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www website outage

At approximately 11:40 AM today (May 9, 2011) the www.ryerson.ca website went offline due to a network failure between a server and a network switch module. Continue reading

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OGF Service Outage

At approximately 8:30 am the OGF (Financial) system stopped responding and had to be shut down. Continue reading

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