Author Archives: Casey Carvalho

eHR Service Outage: July 13 01:37 AM – 07:00 AM

Posted on July 13, 2011 by Casey Carvalho

At roughly 1:37 AM this morning the eHR database crashed and the eHR system became unavailable until 7 AM when it was restarted. Continue reading →

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Access to Major Systems Restored – July 3, 2011 – 5:30 pm

Posted on July 3, 2011 by Casey Carvalho

At 3:45 pm, July 3, 2011, access to major systems including R-Mail and my.ryerson.ca was interrupted again due to a problem with a redundant link on the firewall cluster that protects those systems. Continue reading →

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RU-VPN service outage, June 29 2011 16:10 PM – June 30 2011 09:00 AM

Posted on June 30, 2011 by Casey Carvalho

RU-VPN service was unavailable from Wednesday, June 29 2011 16:10 PM to Thursday, June 30 2011 9:00 AM due to an application failure. Continue reading →

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Temporary power interruption scheduled for the POD building – June 4, 2011 2:30 pm – 4:30 pm

Posted on June 2, 2011 by Casey Carvalho

A short power interruption will occur in the Podium (POD) building on Saturday, June 4, 2011, sometime between the 2:30 pm – 4:30 pm period. Continue reading →

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www website outage

Posted on May 9, 2011 by Casey Carvalho

At approximately 11:40 AM today (May 9, 2011) the www.ryerson.ca website went offline due to a network failure between a server and a network switch module. Continue reading →

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OGF Service Outage

Posted on April 20, 2011 by Casey Carvalho

At approximately 8:30 am the OGF (Financial) system stopped responding and had to be shut down. Continue reading →