Delayed delivery of email was reported today at 11:15 AM, but our investigation of the problem has discovered that some messages were stuck in a queue since yesterday.
The problem was traced to a process on an email filtering appliance. The process was restarted and all delayed mail was re-queued at approximately 1 PM.
Update: The problem seems to be related to an equipment firmware bug which is currently being patched. Delivery delays is still expected for some emails until all the systems are patched.
Update: The patching of the affected server completed and the queue of emails waiting for delivery cleared around 9 AM today, July 9.
We apologize for any inconvenience this is causing.
– Computing and Communications Services