Both the my.ryerson portal and RMS web applications became unavailable around midnight last night due to a hardware issue with the database server. CCS technical team is currently working on fixing the issue. RMS is the system that makes possible account activation at http://www.ryerson.ca/accounts/ and provides the password change, Google Token setup and other features via “manage my online resources” inside the my.ryerson.ca portal. We will update this alert with more information as soon as we have them.
Update 9:35 AM: The database server was restarted and service restored at approximately 9:35 AM.
Please accept our apologies for any inconvenience this has caused.
-Computing and Communications Services
