UPDATE:
The issue with RU-Secure has been identified by the vendor. It is a combination of exceeding the allowed number of VLANs per SSID and a bug in the current code that disables some SSIDs due to a buffer overflow.
The number of VLANs has been reduced and the wireless access points will be re-booted gradually to maintain connectivity for the users who are currently connected through “Ryerson” SSID.
At 8:00 am, service was affected to the Wireless Access Points in the West/South corner of the Campus (ENG, RCC, SCC, GCM, ILC, SID & SBB). The Access Points were broadcasting the “Ryerson” SSID only, preventing users of the RU-Secure SSID from accessing the WiFi network in those areas. The wireless controller to where these Access Points are attached will be re-booted.
The cause is under investigation.
We apologize for the service interruption.
Computing and Communications Services.