The back-end server that all RMS web applications (Admin, Self Service and Activation) connect to became unresponsive starting at 11:00 AM this morning. The application services were restarted and full services were restored around noon. We continue to investigate the cause. RMS is the system that makes possible account activation at http://www.ryerson.ca/accounts/ and provides the password change, Google Token setup and other features via “manage my online resources” inside the my.ryerson.ca portal.
Please accept our apologies for the disruption in service.
-Computing and Communications Services
