RMS outage – Admin, Self Service and Activation – Tuesday, Nov. 5, 2013 1:20 PM – 1:22 PM

On Friday, November 1, 2013 an update to RMS created an issue with the creation of a  Google Token (used to connected a mobile device to Ryerson Gmail).  The fix for this issue was deployed this afternoon resulting in  the back-end server that all RMS web applications connect to being restarted at 1:20 PM this afternoon.  Service was fully restored at 1:22 PM.  RMS is the system that makes possible account activation at http://www.ryerson.ca/accounts/ and provides the password change, Google Token setup  and other features via “Manage my Online Resources” inside the my.ryerson.ca portal.

Please accept our apologies for the disruption in service.

-Computing and Communications Services

 

About Hongbo HE

Director, Application Services Computing and Communications Services Ryerson University
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