The my.ryerson portal became unresponsive around 1:35PM today, Thursday, Sept. 5, 2013. Partial service was restored at approximately 2:38PM, but technical staff are still working on restoring full services.
It may be necessary to disable the course and organization list in the my.ryerson portal. To access courses and organizations please click on the “online courses and organizations” tab.
Update 4:15 PM: At 2:50 PM the “Online Courses and Organizations” and “My Announcements” portlets were taken offline and the rest of the my.ryerson portal was working fine. At 3:10 PM we began restoring the portlets. By 3:41 PM all portal services were restored and the system appears to be running properly. We will continue monitoring the system and working to avoid this problem recurring in the future.
Please accept our apologies for the disruption in service.
-Computing and Communications Services