RMS Administration, Activation and Self Service outage: Thursday, July 11, 2013 3:20 AM – 6:00 AM

Ryerson’s Resource Management System (RMS) became unresponsive at approximately 3:20 AM this morning. The services were restarted and were back online at 6:00 AM. The cause of the problem is being investigated. RMS is the system that makes possible account activation at http://www.ryerson.ca/accounts/ and provides the password change and other features via “manage my online resources” inside the my.ryerson.ca portal.

We apologize for any inconvenience this outage may have caused.

-Computing and Communications Services

 

About Hongbo HE

Director, Application Services Computing and Communications Services Ryerson University
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