WiFi Problems Accessing the Internet – 3:30 PM October 11, 2012

Many people using RU-Secure are unable to access the Internet. We are investigating the problem and apologize for the inconvenience this problem has caused.

Update 5:20 PM: The problem was caused by a software bug that duplicated the firewall rules in Aruba wireless controllers. This caused Internet traffic to be sent to a non-existent interface. The duplicate rules have been deleted and internet access  was restored at approximately 4:40 PM.
The issue will be escalated to the vendor.

-Computing and Communications Services

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