A distribution layer network switch failure occurred at approximately 8:15 AM on Tuesday, April 10 2012, causing a network outage on the west side of the campus including TRS. The problem is similar to yesterday’s incident and is currently being investigated. Services were restored around 8:30 AM.
The outage affected wired network access in the following buildings with intermittent or extremely slow connectivity due to high CPU utilization in the distribution switches:
- KHW
- CE
- VIC
- AMC
- POD
- LIB
- JOR
Wireless access all over the campus was down with the exception of TRS.
The problem began when CCS network staff were attempting to repair a network switch. The change should not have had any impact on the network.
Please accept our apologies for the disruption in service.
-Computing and Communications Services