During maintenance work being carried out on a server chassis, the HR database server lost connectivity to the Storage Area Network (SAN) at approximately 7:30 AM. The server was rebooted, the file systems checked for integrity, and the database services were restored around 8:20 AM.
We believe that the cause of the failure is a bug with a hardware component in the server. We will follow up with the vendor.
We apologize for the inconvenience.
-Computing and Communications Services